Privacy Policy


Last updated July 2018

Please read carefully


1. Introduction

Apcoa Parking Norway AS (from here referred to as “Apcoa Parking Norway”) take our obligations with regard to your personal information seriously. This privacy policy and the related cookie policy sets out the ways Apcoa Parking Norway handles your personal information collected via our websites (our “Websites") and through your participation in and contribution to Apcoa Parking Norway related activities. Apcoa Parking Norway is registered as a data controller under the Data Protection Act. Any personal information collected by Apcoa Parking Norway is handled in accordance with applicable data protection legislation.


2. The information we collect about you and the way we use it

You may be asked to give us personal details when purchasing, registering or subscribing to a Apcoa Parking Norway service or product, taking part in customer research and surveys, service or product trials, entering competitions or providing feedback on various issues relating to Apcoa Parking Norway. If you give us your personal details we will inform you of the uses we make of that information at the time we collect it from you.

If you are giving us your personal details in the course of purchasing, registering or subscribing for a service, then we will of course use it in order to provide you with that service. We will use your information to communicate with you and to personalize our service. We may contact you by post, email, or telephone (including mobile SMS) unless you tell us that we cannot do so.

We may use your information to send you offers and news about our airport services or products or those of other carefully selected companies which we think may be of interest to you. Your confirmation emails (which may include details of bookings, airport services, product registration or subscription made through our Websites) may also include marketing material which we think may be of interest to you. We do our best to tailor this information so that it will be useful to you, but if at any time you no longer wish to receive it, you can opt out by following the instructions that we will give you with each communication.

Your data may be used for the following purposes: accounting, billing and audit, credit or other payment card verification and screening, immigration and customs control, safety and security, administrative and legal purposes, statistical and marketing analysis with a view to improving our products and services, the Websites and the user experience, systems testing, maintenance and development, customer research and surveys, customer relations and to help us in future dealings with you. If we use your information for the purposes of statistical or marketing analysis, your information will be made anonymous so you cannot be personally identified from it.


We may disclose your personal information to others where we are required or permitted to do so by law, or if you send us any material that is unlawful, offensive, abusive, threatening, defamatory, obscene, discriminatory or infringes the rights of anyone else, in order to prevent you from continuing to do so. If you are under 16 you must obtain consent from a parent or guardian before providing us with any personal information.

All personal information is held in a secure environment. All personal data that Apcoa Parking Norway collects is used in accordance with the Data Protection Act 1998.

Apcoa Parking Norway may use third party processors to handle personal data collected, these processors may be located in the UK or abroad. When using processors, we ensure that appropriate contractual safeguards, as dictated by the Data Protection Act 1998, are put in place.


3. Cookies

Apcoa Parking Norway AS collects information about your use of the Websites from cookies.

When you enter the Websites your computer will automatically be issued with a cookie. A cookie is a small text file that identifies your computer to our server. Cookies themselves do not identify the individual user, just the computer used. If you do not know what cookies are or how to control them, we recommend you visit for detailed guidance.

Apcoa Parking Norway cookies record those areas of the Websites that have been visited by your computer, for how long and what activity was undertaken on the Website. We do this so we can understand which parts of the Websites are the most popular, and also to improve your overall experience. For example, some of the cookies that we use ensure that some promotional items, such as pop-ups and overlays, do not appear too many times on the same visit to the Website.

In addition, it is important that you are aware that, some third party cookies are served on the Websites and can be used to track your computer’s internet activity after you have left the Website. These cookies do not belong to Apcoa Parking Norway and are not served in order to allow Apcoa Parking Norway to track the websites visited by your computed as they are placed and managed by third parties who are not in any way connected to or with Apcoa Parking Norway. These third party cookies usually have a long lifetime as they are ‘harvested’ and ‘refreshed’ whenever a user visits a page where the same or a similar cookie is being used.

You are not obliged to accept cookies. You have the opportunity to set your computer either to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that your experience of using the Websites may be impaired as we will be unable to personalize aspects of your use of the Websites.